Process Automation
Replace repetitive, rule-based work with reliable software robots.
- Faster cycle times, predictable SLAs
- Audit-grade execution logs
- Free your operators for judgment work
RPA + AI for European operations
Ten years automating the work behind the work.
DIGIBIRO designs, builds and operates the digital workforce that runs your back office — now extended with agentic AI.
10y Delivering RPA across Europe
190+ Automations in production
1M+ Hours of manual work eliminated
Trusted by
Robotic Process Automation
The proven layer your operations team can rely on.
Orchestration
Coordinate bots, humans and systems in one control plane.
- End-to-end visibility across teams and tools
- Centralised scheduling, queueing, retries
- Operational control without rip-and-replace
Virtual Workforce as a Service
We run the bots so your team doesn't have to.
- No CapEx, no platform team to staff
- 24/7 monitoring and incident response
- Scale up or down per business cycle
AI & Agentic AI
From scripted automation to systems that reason.
Our AI practice extends a decade of automation experience into agents that can read, decide and act — under the same operational discipline as our RPA work.
Document Intelligence
Extract, classify and route the documents your operations team handles every day.
- Invoices, contracts, KYC packets
- Human-in-the-loop on edge cases
Customer Service Agents
Production-grade conversational agents grounded in your real systems.
- Tier-1 deflection with hand-off
- Multilingual, audit-ready
Data Operations Agents
Agents that monitor, reconcile and remediate your data pipelines.
- Catch issues before they reach reports
- Self-documenting runbooks
Methodology
Discover. Design. Deploy. Operate.
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01
Discover
We map the process with the people who run it. No assumptions, no shelfware.
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02
Design
We agree the solution shape — RPA, AI, or both — and where humans stay in the loop.
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03
Deploy
We ship in iterations, with a measurable outcome at each step.
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04
Operate
We run it for you under SLAs — or hand it over, fully documented.
Automation as a Service
No CapEx. No platform team to recruit. We deliver outcomes against an operating fee, billed against business value.
Results
Selected outcomes.
Employee benefits Benefit transactions and partner-merchant agendas arrived in mixed formats and were reconciled by hand, tying up operations every month-end.
Software robots reconcile benefit transactions and keep the merchant agenda current without human touch; exceptions land in a reviewed queue.
95%
Transactions processed straight through
Legal services The firm's municipal legal-advisory portal relied on lawyers manually assembling contract documents and administering the agenda behind every enquiry.
A robot generates contract documents from portal inputs and automates the back-office agenda, so lawyers spend their time on legal judgment, not paperwork.
4×
Faster contract preparation
Logistics / Parcel delivery Back-office teams re-keyed pricing, surcharge and claims data between depot systems and spreadsheets, in dozens of formats that changed every season.
Software robots keep pricing and claims data flowing between systems unattended; operations dashboards refresh themselves overnight.
80%
Less manual data handling
Why DIGIBIRO
Ten years. One mission.
Partnerships
We started in 2015 because European mid-market companies needed an automation partner that did more than slide decks. Operations leaders wanted bots that ran. IT leaders wanted vendors who understood their architecture.
We have spent a decade earning the right to be trusted by both. Our work is in production across fintech, e-commerce, logistics and benefits — quietly handling the work behind the work.
Today we are extending that discipline to agentic AI. Same engineering culture. Same accountability. New leverage.
Let's talk
Tell us what's on your operations roadmap.
We respond within one business day. No CRM-bait, no decks. The fastest path is a conversation with the people who would actually do the work.